The Tata Harrier now gets 3-years extended warranty on top of the 2-years standard warranty plan.
In its bid to lure new car buyers, Tata Motors has announced an extended 5-years warranty plan for their flagship Harrier SUV. Billed as the Pentacare Warranty, the new warranty programme allows the customer to extend the warranty on the Harrier by an additional 3 years on top of the standard 2 years warranty.
The 5-year warranty plan comes with unlimited kilometres mileage, and it covers critical parts such as the engine and engine management system, air conditioning system, transmission system and gear box, fuel system and fuel pump, driver information system and many more parts of the vehicle, which aren’t consumables or wear-and-tear items (brake pads, tyres, et al). Additionally, the company will also cover maintenance related to the malfunctioning of the clutch and suspension up to 50,000kms. The Pentacare extended warranty plan is offered at a price of Rs 25,960 and can only be bought within 90 days of the purchase of the SUV. This also suggests that customers whose Harrier is more than 3 months old won’t be able to buy this extended warranty programme – a bit of dampener, we think.
Commenting on the launch of the Pentacare warranty scheme, Mr. SN Barman, Vice President, Sales, Marketing & Customer Support, Passenger Vehicle Business Unit, Tata Motors said, “In line with our endeavour to provide our customers with excellent services on their purchased Tata Motors products, we are delighted to introduce the 5-year Pentacare warranty package for the Tata Harrier. This package covers almost all major maintenance services for the Harrier and aims to provide our customers complete peace of mind during their ownership experience of Harrier. We hope that our customers will appreciate this service and give us an opportunity to continue to provide them with exceptional customer support in the future.”
Although the Harrier has a decent fan following in the country, the SUV has been facing stiff competition from the likes of the MG Hector and the recently launched Kia Seltos. While the extended warranty plan will attract buyers, what Tata Motors really need to do is launch the petrol and automatic versions of the Harrier soon.