I've covered 50,000 kilometres so far, very happy with my SUV. Maintenance cost is not high, and no major issues till date. A great highway cruiser for me and my family. Engine delivers good performance. Same price as Creta, but bigger.
Mahindra XUV500 User Reviews
XUV500 User Reviews
Read the Mahindra XUV500 user reviews to find out more about the XUV500 ownership experience from dozens of Mahindra XUV500 users across India. Mahindra XUV500 user reviews allow you to learn the pros and cons of the XUV500 in everyday life.
Mahindra XUV500 User Ratings
19 User Reviews Available
Extremely happy with it
Black smoke from the exhaust
My car has been producing a lot of back smoke lately. I first thought it was due to pending service and oil change. However, even after the service, there was no effect. The workshop has told me that I will have to leave the car at the workshop for a few days so that they can diagnose the problem with rigorous testing and inspection.
Starter motor issue
I faced some issues with the starter motor on my XUV after the rainy season was over last year. Due to some driving in heavily water-logged areas, water had managed to go inside the motor and had damaged the armature. There was also a lot of carbon build up on the terminals. All these faults were taken care of by the service camp organized by the dealer.
Android compatibility issue
My phone was working completely fine with my car’s music system until the time I updated the Android software on it. Now the car’s system is unable to read the upgraded system and the company tells me that the car’s system is up to date also. Don’t know how to resolve the issue.
Hill hold function developed a fault
I was driving on a steep road in the hills when due to some traffic pile up I had to activate the hill hold function. To my surprise, it didn’t work and I nearly rolled back into the car behind me. I stopped and checked if the problem was persistent. It was working two out of five times. When I got the car checked, the workshop suggested it could be due to the sensor not being calibrated properly. So, they re-calibrated it and it was back to normal.
Warning lights glowing despite no fault
My car is nearly two years old and it had been running without a fault until now. Last week, I noticed that the airbag and low oil pressure warning lights came on and are ON constantly. I had the car checked at the workshop and they told me that there was no issue with the engine oil or the airbag. On further checking, the fault was found to be damaged wiring of the sensors, most probably by a rat or lizard. Can’t really avoid such problems if the car is parked near bushes and plants!
Faulty fuel indicator
For the past few days, the fuel indicator bars on the front console have started blinking intermittently. I opened the console at home and re-connected it but the problem still persists. The entire unit will either be repaired or replaced since all fuses are also fine, so the fault is in the meter unit itself.
Good value for money
I have also owned a Scorpio in the past and I am even happier with the XUV. The car feels very premium and it has lots of features which are only found in expensive luxury cars. Overall, the car is not difficult to maintain and the experience has been pleasant.
Multiple component failures
After only two years of ownership, the car started suffering from multiple component failures. It developed cold start issues, faults in the power window motors and the doors became noisy while opening and closing. Despite regularly scheduled maintenance, I had to visit the workshop a few extra times.
Grinding noise in brakes
The brakes on my XUV developed a grinding noise around 10,000 kms. This sort of thing usually happens at a much later stage but it still got the benefit of the doubt, keeping in mind the Indian road conditions. When I got it checked, it turned out that the problem was in the car part and not caused by any outside factor. It was rectified by the workshop at no extra charge.
Plastics feel cheap
Quality of materials is not justified by the prices that Mahindra is now charging for this car. It still feels as if sitting in a car of much lesser value.
3rd row lacks space
There is no point in adding a 3rd row of seats if it cannot fit even 2 adults properly. Sadly, it’s the same in the XUV. The 3rd row is too compact and is best suited for young kids.
Its 3rd row or the boot space
It is understood that the 3rd row is bound to reduce boot space in any large car. However, in the XUV, the third row finishes the boot space almost completely. It becomes a big problem when the entire family travels with luggage. Had to buy an overhead carrier for the roof.
Terrible GPS navigation
It looks like Mahindra has added features just for the sake of adding them without giving them much thought. The navigation, especially, is very difficult to use and takes much longer than using Google maps on the phone. There is a lot of room…for improvement.
Suspension is too hard
The car provides a very stable high-speed drive on the highway but on the contrary, it does not do so well when going over potholes and speed breakers. It's just too hard and harsh when it comes to absorbing bumps.
Interiors can still improve
Mahindra is not very famous for quality interiors, and here also the case is same. Plastics used in the cabin are still quite hard and do not have a pleasant feel. On giving further attention to smaller things, some fittings have exposed edges. Switches can also improve.
I have never been able to get good mileage figures from my car no matter how hard I try, and if I go fast with the AC on, the tank gets empty like a thirsty petrol car. I hope the company has improved the mileage of the new upcoming diesel model.
XUV has removed the complaint that people had about the Scorpio – boxy looks. It looks very balanced and the build quality is tough like any Mahindra car. Happy with the features as well.
I had only heard about XUV500’s capability but I got to experience it myself when I purchased my car a month ago. The drive is excellent with good stability even at high speeds. The mileage, however, can dip quite a lot if driven with a heavy foot.