Mahindra Rolls Out Doorstep EV Service, Expands After-Sales Network in Delhi-NCR

Mahindra has scaled up its after-sales network in Delhi-NCR to deliver the best ownership experience to customers. It has introduced a Mahindra Institute of Learning Excellence to enhance workforce training and deployed Electric Van Mobile Service units to provide doorstep service and maintenance for its electric SUVs. With these initiatives, the homegrown automaker is not only improving service accessibility but also boosting customer confidence in its products and strengthening brand loyalty. Here’s everything you need to know if you’re planning to buy a Mahindra or already own one.

Investing in Talent Development

Spanning over 26,000 sq. ft., the Mahindra Institute of Learning Excellence Centre is designed and developed to prepare service teams for the brand’s next-generation, tech-advanced electric cars and SUVs. It will include a modern experiential learning hall and provide structured programs in sales, technical repairs, diagnostics, and bodyshop management to align with the brand’s tech-forward product lineup.

EV Maintenance at Your Doorstep

Mahindra has introduced dedicated e-Vans across Delhi-NCR to deliver doorstep support for its electric SUV customers. These mobile units provide periodic servicing, cleaning, and light repair work right at the customer’s doorstep.

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Each van comes fitted with advanced equipment, including a battery pack with charger, hydraulic lift, wheel balancing system, and detailing tools. Mahindra states that its doorstep service model will expand to other major cities soon.

Strengthening Service Network

Mahindra will be ramping up its operational strength in the region with five upcoming service outlets. The enhanced infrastructure, equivalent to 70 service bays, will help manage higher volumes while improving turnaround efficiency.