Maruti Suzuki launches Suzuki Connect for Nexa customers

Maruti Suzuki has announced the launch of its new telematics solution called Suzuki Connect. It will be available for the cars which are sold through the Nexa retail network - Ciaz, Baleno, S-Cross and Ignis. The system costs ₹9,999 for a three year subscription. 

Suzuki Connect is an advanced integrated safety and connected car solution which offers features such as vehicle tracking, emergency alerts, live vehicle status, driving behaviour analysis and preventive maintenance calls. The telematics control unit (TCU) has been designed to offers customers improved safety, security and user-friendly connected car experience. 

Suzuki Connect is developed in India and claims to be extensively tested, learning from driving behaviour and challenges faced by Indian customers. The system is deeply embedded making it difficult to tamper, while it also sports end to end data encryption.

It exchanges information through a cellular network with a centralised server, which is connected to the Nexa customer care. It can also be configured to send information to up to 5 selected users in case of emergency. 

Introducing Suzuki Connect, R S Kalsi, Senior Executive Director, Marketing & Sales, Maruti Suzuki said, “Suzuki Connect is an advanced telematics solution developed and tested in India to offer seamless connected car experience to car owners. A nationwide extensive study was conducted to understand the challenges that Indian car owners face daily and their expectations from these solutions. ‘Suzuki Connect’ empowers customers to manage host of services such as emergency alerts, vehicle tracking, driving behaviour analysis, car assistance, and many more functions on their fingertips and create a delightful car ownership experience. Unlike other OBD based telematics solutions available in market, Suzuki Connect is a TCU based solution which is better, safer and more user friendly”.