Although it is 20 lakhs, it offers features, performance and everything that one needs. Even the Fortuner at 30 lakhs, feels like a super luxury vehicle. I think that is why politicians are also using.
Toyota Innova Crysta User Reviews
Innova Crysta User Reviews
Read the Toyota Innova Crysta user reviews to find out more about the Innova Crysta ownership experience from dozens of Toyota Innova Crysta users across India. Toyota Innova Crysta user reviews allow you to learn the pros and cons of the Innova Crysta in everyday life.
Toyota Innova Crysta User Ratings
17 User Reviews Available
Owning it since two years
I bought the Crysta two years back, and I'm very happy with it. I use it to work every day, but my driver takes me to and fro. He also finds it a great, reliable means of mobility.
In all Toyotas, this is the best vehicle. Many old ones are still running on the road, and used ones are quite cheap in the used car market. I am thinking of purchasing.
Most comfortable car for highway journeys
Most of my driving is on highways and the Innova seems to be the best car for such kind of driving. It is rock-solid, irrespective of the type of road I am driving on or at what speed. Now I truly understand the reason behind its immense popularity!
Excellent performance for a big car
I am really happy with my Innova Crysta. I have heard a lot from other people that the new model can’t match the first-generation model but this one has performed beyond my expectations in every aspect. Drives very well and is supremely comfortable. It has made me a Toyota fan for life!
Feels heavy to drive
The Innova has, without doubt, a very good and refined engine. However, it is let down but its heavy steering control and tight gear lever. It is quite difficult to drive the car comfortably in everyday traffic conditions. I was hoping things would loosen up as the car got older but it’s the car’s nature I’m afraid!
Cabin is not so quiet when the car is moving
On slow speeds, it is not a big problem but at high speeds, a lot of outside noise gets into the cabin. As a result, long journeys become a tiring experience due to constant noisiness inside. I will have to search for some sort of a remedy for this at a private garage.
17-inch standard alloy wheels need thicker tyres
My car hit a deep pothole on the Mumbai-Pune highway and immediately one of the tyre burst completely. When I reported the matter to the workshop they told me they had received similar complaints from many other users who have the 17-inch alloys on their car. After the incident, I have decided to get thicker tyres since those provided by the company are not suitable for Indian road conditions.
Water leakage from the boot lid
I have never experienced this kind of a problem on any new car I have owned and used earlier. During this monsoon, I drove a lot while it was raining. I had purchased my Innova a few weeks back. Soon after using the car for a few days I noticed a foul smell developing in the car. On checking, I found that the there was quite a lot of water that had seeped into the boot and was stinking up the entire car. While I was getting my car washed at a carwash it came to my attention that the water was leaking inside from the lid cavity. I immediately sent the car to the workshop and they told me the inner rubber lining on the boot lid was faulty.
Steering vibration under heavy breaking
Ever since I got my car back from the service centre after a routine service, I have been facing this issue. The steering vibrates quite a lot under heavy breaking, usually at high speeds. The brakes and steering were working just fine before. The only thing that has changed since then is a new set of brake pads installed during the service. Some online research suggests they have not been fitted properly because of which the car is producing such vibrations. Need to take the car back.
Faulty AC on a new car
My Innova is two months old and already it has suffered from AC gas leakage twice. Both the times the fault has been taken care of by the workshop, however, it is not being fixed permanently. This time I have had to leave the car in the workshop for a thorough diagnosis. Not expected this from Toyota out of all car makers!
Lack of a 4WD option
The Innova Crysta is indeed a very capable car. However, the missing 4WD option does not allow the drivetrain to perform at its maximum potential. I did face some issues with the car when driving on snow-covered roads on a holiday which would have been taken care of if the car had 4WD. In city conditions, however, the car is an absolute breeze to drive and strikes a good balance between power and refinement.
A special mention to the suspension which can absorb nearly every kind of speed bump or pothole with ease.
Ideal for school run
Being a mother of 3 young kids, I always look for a car which fares well in safety, as I have to drop and pick up my kids from school every day. Buying the Innova Crysta has been an exceptional decision as it provides the desired levels of strength and safety, thanks to its 4-star ASEAN NCAP rating along with other safety features such as airbags, ABS and EBD as standard across all variants.
My only concern is the fact that people with shorter height will have visibility issues due to the high placement of the dashboard.
Defying all obstacles
I have been using the Innova Crysta for nearly 6 months now and I am happy to report that the car has not given me any reason to complain yet. Backed by Toyota’s renowned build quality and reliability, the updated car is much more appealing to the younger generation now, thanks to the stylistic additions of the twin projector headlamps, which provide excellent illumination and the option of larger, 17-inch alloy wheels.
Overall, the car is stylish without losing out on its practicality, evident from the generous interior storage areas and Captain seats in the second row.
A ‘flawed’ gem
I have always been a fan of the Innova, thanks to its simple, functional looks. With the new car, however, I was expecting that Toyota would work on their Achilles’ heel: Interior quality and feel of the plastics used in the cabin. Despite a marked improvement from the previous car, they still lack a premium feel, when compared to the prices of the new car.
Also, the third row of seats does offer decent leg and knee room, but one does have to twist about quite a bit in order to get in and get out of it. Sadly, the levels of refinement have not been as per the expectations.
King of the highway
If you have a big family and love to travel long distances with them, the new Innova Crysta seems to be the ideal car to do so in. With a spacious cabin and One-Touch middle and third row collapsibility, the car offers a very stable high-speed ride with good levels of cabin sound insulation. The updated car is also pleasing to look at, thanks to the addition of modern touches such as the sleek projector headlamps.
Spacious, fast and luxurious
Having owned the old Innova for around 6 years, it was obvious for me to upgrade to the cysta once it was launched. It is a worthy upgrade from the older model as it offers all the space and flexibility but has a lot more power and features. Driving on 130-140 on highway is never a problem with the new diesel engine, as it feels substantially more powerful than the old model. It is expensive but very luxurious too.