Honda Motorcycle And Scooter India Introduces Smart Workshop Mobile App for Vehicle Repair Tracking, and More
With the new Smart Workshop app, customers can now monitor the progress of their vehicle's service at each stage. Here's all you need to know about the new mobile application.
By Sanorita
Honda Motorcycles and Scooter India (HMSI) has launched a new mobile application called 'Smart Workshop' to improve the service experience for its clients. The application allows for real-time tracking of a vehicle's repair process in the workshop. It enables customers to track each stage of their scooter or motorcycle service via a single SMS link. In addition, the app allows users to check the service centre's vehicle queue, make online payments, develop digital job cards, and create final invoices. The two-wheeler manufacturer plans to launch the Smart Workshop Mobile App in certified primary dealer repair centres across India by the end of next year. As of now, the service is offered in select cities like Pune, Hyderabad, Mumbai, and Jaipur.
With the deployment of this new functionality, HMSI claims that clients will benefit from shorter waiting times, improved service visibility, quick customer feedback response times, and a hassle-free vehicle delivery and vehicle out process from the workshop.
Yogesh Mathur, Director, Sales and Marketing, Honda Motorcycle & Scooter India, commented on the launch ‘’Our commitment to enhance customer satisfaction and innovation led us to develop the ‘Smart Workshop’ Mobile App. This revolutionary tool not only provides transparency but also ensures a hassle-free and convenient experience for our valued customers. The launch of this application is a testament to HMSI's dedication to leveraging technology for the benefit of its customers.”
Honda Recalls Gold Wing GL1800 and CBR1000RR in India
HMSI announced a recall for the Gold Wing GL1800 and the CBR1000RR owing to a malfunctioning fuel pump earlier this month. The Honda Gold Wing GL1800 and the CBR1000RR Fireblade's fuel pumps could malfunction and bring the motorcycles to a complete stop while they are in motion, which could be quite dangerous at higher speeds, the manufacturer claims.
A 1,833cc 4-stroke, 24-valve liquid-cooled flat-six engine powers the Gold Wing Tour in India. The engine belts out a maximum power of 125bhp and a peak torque of 170Nm coupled to a seven-speed dual-clutch transmission (7DCT). In contrast, the CBR1000RR is fitted with a 999cc inline four-cylinder engine that is calibrated to deliver a maximum power output of 215bhp and a peak torque of 113Nm.
