Dubbed the Volvo Contactless Program, the new initiative will help prospective as well as current Volvo car buyers to avail sales and aftersales services online.
Volvo Car India has joined the likes of BMW, Mercedes-Benz, Jeep, and Volkswagen by offering a ‘contactless’ sales and service platform to its consumers. Dubbed the Volvo Contactless Program, the new initiative will help prospective as well as current Volvo car buyers to avail sales and aftersales services online.
The digital platform works in a straightforward and simple manner. Prospective buyers can visit the company’s official website, select the nearest Volvo dealer, and drop in their contact details. The dealership will then process the request and will arrange a ‘safe and secure’ test drive once the lockdown norms are relaxed further. The documentation will be done online, while new cars will be delivered to customers in a ‘contactless’ manner. Service of Volvo cars can be done by following the same procedure.
Further, Volvo says that all of its dealerships are being disinfected and are provided with PPEs and sanitizers. All the cars at dealerships, including demonstration vehicles, will be disinfected, and for that, the company has joined hands with 3M.
Commenting on the launch of the new online initiative, Charles Frump, Managing Director, Volvo Car India, said, 'Volvo cars are always known for safety technology, and now we have raised the bar in safety by taking measures to disinfect our dealers' facilities and test drive cars. I am confident that the Indian economy will spring back to its pace very soon with the measures taken by authorities. Our Volvo Contactless Program emphasizes the need for businesses to adapt to the current environment with an assurance of safety.'