‘Ola Emergency’ service allows riders to book a taxi for a non-COVID19 visit to a hospital, but only if the patient does not require an ambulance. This service covers over 200 hospitals in Bengaluru. Ola plans to expand this much-needed mobility solution to other major cities.
App-based ride-hailing service, Ola Cabs, has launched ‘Ola Emergency’ service to allow riders to book a taxi for a non-COVID19 visit to a hospital, but only if the trip does not require an ambulance. This service covers over 200 hospitals in Bengaluru. The ‘Ola Emergency’ platform was launched in collaboration with the Ministry of Health, Government of Karnataka. Ola plans to expand this much-needed mobility solution to other major cities.
Ola has taken the required steps to ensure that all drivers and cars are equipped with essential protective equipment like masks and sanitizers. The company will ensure that the service is used only for medical travel that is non-COVID and doesn’t require an ambulance, like dialysis, chemotherapy, scheduled check-ups, and physical injuries. Customers will be charged a nominal fare to compensate driver-partners for their services.
Speaking at the launch, Shri B. Sriramulu, Minister of Health & Family Welfare, Government of Karnataka, said, 'After the lockdown, for COVID-19 all 108 ambulances are being used. To ensure citizens are not troubled, Ola has come forward and will transport people with all cases of medical trips and emergencies that don’t require an ambulance, between homes and hospitals, for a minimal charge. This permission has been provided by the Ministry of Health and Family Welfare to provide an essential service to the citizens in need.'
Speaking on ‘Ola Emergency’ services, Anand Subramanian, Spokesperson and Head of Communications, Ola, said, 'Ola Emergency will help thousands of citizens get access to quick, convenient and safe transport for trips from home to hospital and vice versa, amidst the minimal availability of transportation during this time. With a dedicated network of sanitised cars and trained drivers, the service will be available 24x7 on the Ola app for citizens of Bengaluru.'