While there have been reports of the Seltos being recalled for some transmission related issues, Kia officials tell us that the cars are being called for routine check-ups and inspection.
Since the time of its launch in August 2019, the Kia Seltos has been rocking the sales charts. The Korean-car maker only has one product on sale so far, and it has already registered sales of more than 40,000 units. Over the past few months, the Seltos has recorded better sales than the segment-leader Hyundai Creta. But it seems that there are some troubles in paradise.
It has been reported that some customers who have purchased the 1.4-litre petrol variant of the Seltos with the 7-speed DCT transmission have been facing overheating issues with the transmission – a result of Seltos’ dry clutch unit. These types of clutches are not lubricated by oil and tend to heat up quickly in heavy traffic or even when the vehicle is held steady on a hill using the accelerator. The Kia Philippines official website advises owners to use the hand brake while not in motion. In fact, dealership technicians in India have also been recommending customers to shift to Neutral or 'P' in such cases. This allows the clutch to be disengaged and return to optimum temperature in heavy stop-start traffic conditions.
There are also reports of the transmission skipping gears during upshifts. This issue has previously been reported in certain Kia DCT models in Korea as well and it was resolved by updating the software. The same solution will be applied to Seltos’ here too. Kia has been actively messaging customers asking them to bring their cars to the dealership. That being said, Kia officials tell us that it isn’t recall but a routine inspection as they are calling in other variants of the Seltos as well, alongside the DCT model.